Although advertising your services online can help you get more clients, another sure fire way of getting more customers is by getting business referrals. If you get referrals from your current clients, you are more likely to get future quality clients. Here are some helpful tips on how to get more business referrals.
Send Thank You Gifts
Everyone likes feeling appreciated. If you thank your clients for their business by sending them gifts occasionally, they will be more likely to refer your services to their friends and family. For example, if you are a dentist, consider sending your patients bags filled with toothbrushes, tongue scrapers and other dental health tools.
Ask for Referrals
Asking for business referrals might seem intimidating at first, but you should not be afraid to do it. If you provide services that your clients value, they will be more than happy to refer you to other people.
Another way you can convince your clients to refer others to your website is to offer incentives. For instance, if someone refers a friend to your dentist website, you can offer that person 20 percent off his next checkup.
Time it Right
If you want to get more referrals, you have to time your requests correctly. For instance, if a client seems disgruntled during your next visit, it probably would not be a good time to ask her for a referral then. It is best to ask clients for referrals when they are in a good mood.
Stay in Touch With Your Clients
It is always a good idea to stay in touch with your clients on and off-line. Staying in contact lets your clients know that you are thinking about them. Clients are more likely to refer you to their friends and family if they know you care about them. If it has been awhile since a client’s last appointment, shoot that person an email and ask him how he is doing.
If you follow these great tips for getting more referrals, you will gain more clients for your business.
Get More Referrals